If the New South Wales vs South Australia comparison tool fails to load or gives wrong numbers, start by confirming you have a stable internet connection.

Next, double‑check that you entered the correct dates, regions, and metric types before clearing your browser cache.
Understanding the Tool and Common Failure Points
The comparison tool pulls data from state government APIs and displays it in charts.
Typical problems include network timeouts, outdated browser versions, and mismatched input fields.

Step-by-Step Troubleshooting
- Refresh the page and wait 10 seconds for the API response.
- Verify that you are using the latest version of Chrome, Firefox, or Edge.
- Clear browser cache: Settings → Privacy → Clear browsing data (select ‘Cached images and files’).
- Check the input fields – ensure the date range is within the last five years and that you have selected either ‘Population’, ‘GDP’, or ‘Health Index’.
- If the problem persists, switch to the official government portal at ABS and repeat the query.
- Contact support with a screenshot of the error and the exact URL you used.
Preventive Best Practices
Regularly update your browser to avoid compatibility issues with newer API formats.
Bookmark the official portal rather than third‑party sites that may cache outdated data.
Enable automatic cache clearing every week if you frequently compare state data.
Quick Reference Comparison Table
| Aspect | New South Wales | South Australia |
|---|---|---|
| Population (2023) | 8.2 million | 1.8 million |
| GDP (Billions AUD) | 620 | 115 |
| Health Index Score | 78 | 71 |
This table shows the latest verified figures from the Australian Bureau of Statistics.
Final Checklist and Next Steps
✔ Verify internet connectivity.
✔ Confirm correct input parameters.
✔ Clear cache and update your browser.
✔ Use the official ABS portal if the issue continues.
Once these steps are complete, you should see accurate side‑by‑side data for New South Wales and South Australia.
Frequently Asked Questions
Why does the comparison tool show a blank chart?
A blank chart usually means the API request timed out or the cache stored an old error page. Refreshing and clearing the cache resolves most cases.
Can I compare other Australian states with the same tool?
Yes, the tool supports all states and territories, but each selection must follow the same input rules for dates and metrics.
Is there a mobile app version of the comparison tool?
The government provides a mobile‑friendly website; there is no dedicated app, but the site works well on modern smartphones.